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A Vertical AI guideDirectory · Australian AI

Australian AI companies: a directory for 2026

Luke HalleyLead Engineer, VerticalAIPublished 8 November 20266 min read

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Key takeaways

  • The directory lists 24 Australian AI companies in 5 groups, each confirmed on its own website on 8 November 2026. Entries run alphabetically within each group, and none is ranked above another.
  • Voice and customer service is the largest group, with 8 companies, most of them selling AI receptionists to Australian businesses. Daisee, founded in Sydney in 2017, analyses contact centre calls instead of answering them.
  • Most companies here are based in Sydney or Melbourne. AiDial, Johnni, Kaylo and Plotlogic are in Queensland, Fivecast is headquartered in Adelaide and Vertical AI is in Perth.
  • Several companies sell AI compute or hosting kept in Australia. Maincode serves its Matilda model from hardware it owns in Melbourne, and Sharon AI keeps its core infrastructure in a Melbourne data centre.
  • A company is listed only when its own site names an Australian base or an Australian registered company behind it. Well-known names are missing where their site did not show that on the day we read it.

How we chose these companies

Every company here passes each test below, checked on its own website on 8 November 2026. We read the company's site itself, not a directory listing or a press story about it.

  • Its own site names an Australian head office or founding city, or names an Australian registered company, such as a Pty Ltd with an ABN or ACN, as the business behind it.
  • It builds and sells an AI product of its own, described on its own site. Consultancies, resellers and agencies that only build for clients are left out.
  • Its site loaded and described the product on the day we read it. A company whose site blocked our reader, or named no Australian base, waits for a later read.
  • No company paid to be listed or was asked to take part. Vertical AI sits in the voice group because it meets the same tests.
  • Each card shows the city or state the company's site names. Where the site names only Australia, the card says Australia.

Voice and customer service

These companies answer business calls with AI, resolve customer requests or analyse contact centre conversations.

AI agents and models

These companies build general AI agents, models or AI platforms that other businesses run their own work on.

Health

These companies build AI for clinicians, from note-taking during a consult to reading medical images.

Data and infrastructure

These companies supply the data, search and compute that AI products are built on.

Industry-specific AI

These companies build AI for one industry, such as mining, security or the upkeep of physical assets.

Questions to ask an Australian AI company

An Australian head office does not tell you where your data goes. Put these questions to any company on this list before you sign.

  • Where does the AI model run, and where are your recordings, transcripts, documents and prompts stored?
  • Which parts of the product does the company build itself, and which does it buy from suppliers overseas?
  • Who owns what you build on the product, and can you export it if you leave?
  • Which prices are published, and which need a sales call?
  • Which Australian rules does it publish guidance on for your use, such as the Privacy Act, call recording consent or the Do Not Call Register?

Who publishes this directory

Vertical AI builds AI voice and text agents in Perth for Australian businesses. By default our agents keep the whole call in Australia, including the call audio, speech recognition, voice, AI model, recordings and transcripts.

We list ourselves in the voice group, in alphabetical order, under the same tests as everyone else. Book a call if you want an agent built for your own phone line.

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Questions

This directory lists 24 that their own websites place in Australia, read on 8 November 2026. They include Appen, Harrison.ai, Quantium and Relevance AI in Sydney, Heidi and Maincode in Melbourne, and Fivecast in Adelaide.

We read the company's own website and looked for an Australian head office, a founding city or an Australian registered company with an ABN or ACN. A company whose site showed none of these was left out.

No. Companies sit alphabetically within each group, and no company is scored or placed above another.

Vertical AI publishes the directory and builds AI voice and text agents in Perth, so it meets the same tests as every other entry. It sits in the voice group in alphabetical order.

AiDial, AnswR, Johnni, Kaylo, Sophiie and Vertical AI each sell an AI agent that answers business calls. Daisee analyses contact centre calls, and Lorikeet resolves customer requests inside a helpdesk.

AiDial says its platform runs only on Australian infrastructure, Maincode hosts Matilda on its own hardware in Melbourne, and Vertical AI keeps each call in Australia by default. Sharon AI runs its core infrastructure in Melbourne, and Firmus runs Project Southgate, an Australian AI infrastructure program.

Send us the company's own page that shows its Australian base and its AI product. We read that page and update the entry when we next review the directory.

Sources

  1. AiDial contact page, Sunshine Coast headquarters, read 8 November 2026
  2. AnswR home page, Melbourne based, read 8 November 2026
  3. Daisee about page, founded in Sydney in 2017, read 8 November 2026
  4. Johnni about page, Brisbane, read 8 November 2026
  5. Kaylo home page, Gold Coast, read 8 November 2026
  6. Lorikeet careers page, Australian roots and Sydney office, read 8 November 2026
  7. Sophiie AI Pty Ltd privacy policy, ACN 679 849 453, read 8 November 2026
  8. Vertical AI about page, Perth, read 8 November 2026
  9. Dovetail careers page, Surry Hills headquarters, read 8 November 2026
  10. Maincode home page, founded in Melbourne, read 8 November 2026
  11. Relevance AI Series B post, teams in Sydney and San Francisco, OnSearch Pty Ltd, read 8 November 2026
  12. Coviu about page, CSIRO Data61 origin, read 8 November 2026
  13. Harrison.ai home page, Sydney address, read 8 November 2026
  14. Heidi contact page, Melbourne and Sydney offices, read 8 November 2026
  15. Appen home page, Sydney corporate headquarters, read 8 November 2026
  16. Firmus privacy policy, Firmus Technologies Pty Ltd, ABN 28 655 498 105, read 8 November 2026
  17. Marqo privacy policy, S2Search Australia Pty Ltd, Melbourne office, read 8 November 2026
  18. Quantium home page, Sydney headquarters, read 8 November 2026
  19. Sharon AI home page, headquartered in Australia, read 8 November 2026
  20. Datarock home page, Melbourne address, read 8 November 2026
  21. Fivecast home page, Adelaide headquarters, read 8 November 2026
  22. Plotlogic about page, University of Queensland origin, read 8 November 2026
  23. Tiliter home page, an Australian company, read 8 November 2026
  24. Unleash Live home page, Unleash Live Pty Ltd, Sydney, read 8 November 2026

The team that wrote this guide

Vertical AI builds and runs voice and text agents for Australian organisations. Book a call to see one handle calls like yours.

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